Currently shipping v4.4

What's new.

A running log of Waitlist App releases. New features, improvements, and bug fixes — newest first.

v4.4

Sell passes, memberships & tours right in your storefront — customers never leave the page

Added
  • Class passes & punch-cards (Pro) — sell a single drop-in or a multi-visit pass as a product: customers add it to the cart, pay, and get a redeem-at-the-door pass — perfect for studios, gyms and classes.
  • Memberships that subscribe in the page (Pro) — recurring monthly/annual memberships check out inside your storefront with the card form right in the cart — no redirect to a separate page. One membership per customer per plan, with tenant-set exclusive groups so tiers don’t stack.
  • Sign a waiver without leaving checkout (Pro) — attach a waiver or consent form to booking, sign-up or check-in; when it’s required the customer signs it right in the cart and continues to pay — signed once, never asked again.
  • Tours & charters with departures (Pro) — sell scheduled trips with a real departure and arrival (each with its own time and place, e.g. a Quincy→Winthrop ferry) and one-way or round-trip tickets — all through the same in-page cart.
Improved
  • Everything stays in your storefront — passes, memberships, waivers and tour tickets all check out on your page with one cart and one card form — nothing bounces customers to another site.
  • Storefront icons fit your business — the shop/menu icons match your vertical (a studio’s shop isn’t a fork & knife), and the “Powered by” credit links back in a new tab.
v4.3

Run a car service from your page — riders book, drivers get dispatched, you get paid

Added
  • Dispatch mode — livery & ride-hailing (Pro+) — run a car service straight from your storefront: riders book a ride (pickup, drop-off, now or scheduled, and the service tier they want), see an instant quoted fare computed from your own rate tables — flat, per-mile, per-hour or by zone — and pay up front. Find it in the mode menu → Dispatch.
  • Smart driver dispatch — a live ride texts your on-shift drivers an accept / decline link and the first to accept wins — no double-booking — while scheduled rides release automatically before pickup.
  • Live map, driver details & two-way messaging — once a driver accepts, the rider watches the car on a live map with an ETA and can message the driver right from the tracking page.
  • A driver app with no app store — invite drivers by text (a magic link opens their portal), manage each driver’s cars as vehicles, and require a verified driver’s license before anyone goes on shift.
  • Driver payouts, two ways — choose per account: Collect only — you take the full fare and get a per-driver reconciliation report to pay drivers yourself — or Collect & distribute — drivers connect their own Stripe and every fare is split automatically: each driver gets the same set percentage, you keep the rest, we take our fee.
  • An immersive storefront for livery — a full-screen video backdrop with the booking as a slide-up, full-screen flow — the same cinematic look as our club storefront.
Improved
  • Smarter booking that knows where the rider is — address autocomplete centred on the rider’s own location (not a default region), one-tap current-location pickup, and draggable map pins to fine-tune the exact pickup and drop-off.
  • A guest account drawer — guests get a tidy account panel in your storefront with on-the-spot language switching, so they browse and book in their own language.
Fixed
  • Steadier checkout — reliability fixes across the storefront checkout so paying goes through cleanly the first time.
v4.2

Run venue partnerships end to end — from a prospect to a signed operating agreement

Added
  • Lead management for promoters (Enterprise) — run your venue partnerships from one pipeline at /app/leads: add a club and its decision-maker, and turn a prospect into a signed, on-file partnership without leaving the app.
  • A plain-English operating agreement — each lead drafts a short working agreement between your business and the club, with your refund policy as Appendix A and, when you cover specific nights, the events with their dates & times as Appendix B.
  • Coverage your way — cover specific events or lock a fixed 6- or 12-month term (12 months by default), and the agreement reads accordingly.
  • Verified e-signature — send the agreement by email or platform text; the contact signs on a hardened page after confirming their phone with a texted code and drawing their signature on screen, and a signed PDF goes to both of you.
  • A clean request-changes round-trip — if the contact isn’t ready, they can decline with a reason, which reopens the lead for edits and a resend — no starting over.
  • Your standard wording, once — set your business / legal name and edit the standard agreement text on the Standard wording page, and every new lead starts from it.
  • Agreements archive — every signed document stays on file in one place, so you can pull up the exact terms of any partnership at any time.
v4.1

Pre-launch mode — a waitlist form for your own website

Added
  • Pre-launch mode — building something new? Add a domain ($29.99/yr per domain, on any registered account — Starter and up) and drop a coming-soon waitlist form onto your own website with one script tag. Signups land in your dashboard with views + signup counts and CSV export. Find it in the mode menu → Pre-launch.
  • One-script embed, locked to your domain — paste a single <script> snippet and a clean, spam-protected signup form appears, styled to fit. It only works on the domain you registered, and you choose which fields to collect (name, email, phone, company, message).
  • Manage it with Claude — each domain has a Connect Claude button that hands you a scoped token: give it to Claude (or any MCP client) to read your signups, edit the form, and grab your embed code — for that domain only.
  • Collect a signed document (Pro) — on Pro, attach one of your documents so every signup is sent to review & sign it (an investor agreement, an NDA…) right after joining.
v4.0

Tours & charters, order-to-your-seat QR codes, and one account for your guests

Added
  • Tours & charters (Enterprise) — built for tour and charter operators: define a tour once (meeting point, duration, capacity, your guide) and stamp out departures one by one or on a weekly pattern. Every departure sells with its own per-passenger pricing (Adult, Child, or book the whole vessel), guests get QR boarding passes by email, and boarding runs on the same door scanner your events use. Find it in the mode menu; set up with our team at contact sales.
  • Tour cards on your storefront — your tours appear as one card each with a pick-a-date list, live seats-left counts, and your guides shown by name (“with Captain Dave”) — instead of a separate listing per date. Private charters show as book-the-whole-thing.
  • Order QR codes (Fulfillment) — print a code and stick it on a table, seat or counter: guests scan it, see your menu on their phone, pay, and the order lands on your board with exactly where to bring it. One code can cover your whole location, a single station’s menu (the bar sells drinks, the galley sells food), or individual seats from your seating chart — with a printable sticker sheet for the lot.
  • A focused page for seated guests — someone who scans a seat code sees “Ordering to seat 12A” and your menu — not the full storefront. The sales sections stay out of the way while they’re being served, and one tap brings the full page back.
  • One account for your guests — guests now have a single sign-in across every business on the platform. At /account they manage their details and see each place they’ve visited — their spots, orders, bookings and tickets — with one tap back into your storefront. A quiet “My account” link appears in your storefront header once a guest signs in; what they see about your business stays yours alone.
Improved
  • Crew boards know where the order goes — order cards on the fulfilment board carry a seat & station chip, so table service is a glance, not a guess.
v3.9

Your guest page, your look — four styles and shorter links

Added
  • Tracking-page styles (Pro) — the page your guests open from their text comes in four looks: Modern (photo hero with a floating status card), Minimal (type-first and monochrome), Steampunk (a brass-and-iron ticket hall with brass, silver or gold accents), and Classic. Pick yours under Display → Tracking page style, with one-tap previews.
  • Short guest links — texts carry a compact link like waitlistapp.org/g/x7k2m9, leaving far more room for your own words in every message. The same 6-character code appears on the guest’s page as a typable check-in code, and it’s what their QR encodes — staff can scan it or key it in.
  • Live-updating badge — guests see a clear “updates automatically” pulse on their page, so nobody wonders whether to refresh.
  • International guests, handled — the kiosk has a country picker (defaults to US & Canada), stores every number properly formatted with its country code, and when a guest’s country can’t receive our automatic texts, the kiosk asks for their email and their updates arrive there instead. On your board, those guests show a note and one tap opens your phone’s SMS or WhatsApp with the message pre-written.
Improved
  • Your storefront recognises guests already in line — a guest tapping back to your storefront sees “You’re in line” with a link to their spot, front and centre, instead of being offered a second spot.
  • Venue photo banner — on the Modern style your banner flows into the page, with the guest’s status card floating over it.
v3.8

Run events end to end — check people in, take orders, and fulfil them

Added
  • Event check-in mode — run a whole event from one place. Set up your locations (a room, a venue, a pop-up, even a virtual room) and give each one stations — the spots where you check people in, take orders, hand things out, or scan tickets. Switch to it from the mode menu.
  • Registrants with typable check-in codes — everyone signed up for your event gets a short check-in code they can just read out, plus a personal QR. Bring your whole list in with a CSV import (download the template to match the columns), or add and edit people one at a time — each with their own printable card. Rename “Registrants” to whatever fits your event (attendees, guests, players…).
  • Access passes — decide which stations each person can use and how many times — a one-time entry, unlimited access, or a set number of uses (say, two drink tickets). Stations you mark as pass-required only let someone in when they hold a valid pass; the rest stay open to any registrant.
  • Import from Eventbrite (or a CSV) — pull your Eventbrite attendees (or any ticket CSV) straight in as registrants, complete with their access passes, so your door list is ready without retyping anyone.
  • Guest self-service ordering — share a link and your guests order for themselves off a station’s menu — no payment, it’s all comped — then watch their order’s status live on their phone.
  • A fulfilment board for the team — orders land on a simple board you work through New → Preparing → Ready → Done, so nothing gets missed and every guest sees exactly where their order stands.
  • Send-kit emails — email each registrant their check-in code and QR in one click, with wording you set for your event.
  • Printable billing report — get a clean, printable rollup of everything from the event for your records or to settle up.
Improved
  • Seating charts in every mode — your seating charts now belong to your business and are available whichever mode you’re working in, not just one.
v3.7

Your bookings come with you — plus sign-in rescue and steadier wait times

Added
  • Your free-app bookings come with you — when you link your free app to an account (turn on Customer tracking links), your bookings now transfer over along with your waitlist — every reservation you made on the device appears on your account, nothing left behind.
  • Sign-in rescue — typed the wrong password? We now automatically email you your one-tap sign-in link the moment a password attempt fails, so you're back in your account straight from your inbox — no reset dance.
  • A heads-up before you reach your weekly limit — free accounts now get an email at the halfway point of the weekly guest allowance and another at the limit, so the cap never catches you off guard mid-rush.
Improved
  • See your bookings on the free plan — the bookings board is now viewable on every account, so you can check your reservations at a glance. Editing bookings and live sync across your devices remain part of Pro.
  • Clearer signs when a feature needs Pro — team sign-in links, bookings editing, and kiosk auto-texts now tell you up front that they activate with Pro, instead of quietly doing nothing.
Fixed
  • Guest wait times hold steady — adding time to a party no longer shifts the wait estimates your other guests see on their tracking pages.
v3.6

Memberships, order-ahead fulfilment, and an app-like door scanner

Added
  • Memberships (Pro) — sell recurring memberships and fixed-term passes (a seasonal or meal-plan style pass valid for a set window, optionally prorated) right from your Storefront. Buyers pay through your own connected Stripe account and land straight on your check-in roster — each member gets a personal check-in QR, and the door blocks anyone whose membership has lapsed. Create your tiers under Memberships → Membership plans.
  • Order-ahead fulfilment — now its own workspace — run your order board as a dedicated Fulfilment mode: take paid order-ahead from your Storefront, work each order through received → in progress → ready, and put a customer pickup display on a screen so guests can watch for their order. Switch to it from the mode menu.
  • Documents & e-sign (Pro) — create your own consent, release or waiver forms and collect a typed signature from guests, on your Storefront or with a link you send — then review who signed, any time. Set them up under Documents (up to 3 per account for now).
Improved
  • An app-like door scanner — both the Check-in and Ticketing scanners are now full-screen, camera-first apps with a live list of who just checked in, a persistent bottom bar, and one-tap access to your members, attendees and stats — without leaving the scanner. The camera preview is rebuilt to be fast and undistorted on any phone.
  • Membership validity windows — each member can have a valid-from and valid-until date; the door welcomes them only inside that window (“not valid yet” before it starts, “expired” after it ends).
  • Guided setup on every screen — a simple 1‑2‑3 checklist now walks you through getting each mode ready to go live, and disappears once you are set up.
  • A simpler way to get in line — you just choose what a guest gives to join (their email, their phone, or just a name) and we send them their place-in-line link — no confirmation step to slow them down.
  • Clearer notifications — one “Message wording” place now controls exactly what sends; notifying a guest is a single confirm on the channel they gave you; and we no longer double-text someone who was already notified when they were added.
  • Locations that belong to your business — your locations are now shared across your whole team, so everyone works from the same set of places.
v3.5

Your Storefront — one link for your line, tickets, menu, and orders

Added
  • Storefront (Pro) — every business now gets a single, branded guest page at a shareable link. It brings together everything your customers need in one place: get in line, buy tickets, see your menu, and order ahead. Turn each section on or off, set your own headline and intro, and share the link or its QR code. Set it up under Settings → Storefront, and open the live page from Guest screens → Storefront.
  • Ticketing — included free with Pro — sell tickets to your events with beautiful QR tickets guests can print or keep on their phone. Scan them at the door to check people in, and ticket holders drop straight onto your roster. You get paid directly; we add a small 7% service fee per sale — no separate plan to buy.
  • Order ahead — let guests browse your menu and place an order right from your Storefront, with live order tracking. Turn it on under Settings → Storefront.
Improved
  • A redesigned Pro console — a cleaner, consistent sidebar that groups your guest screens, business (customers, staff, menu, storefront), and settings together. A new mode switcher lets one account run Waitlist, Ticketing, Check-in, or Creator — and your customers and settings stay put when you switch between them.
  • Language switcher in the header — pick your language from the globe menu at the top of any page, instead of hunting for it on a single screen.
  • See your plan's usage on Billing & Plan — your included texts, emails, lines, and team links now show right on the billing page, along with how much you have used and what is left.
  • Version & What's New — the current app version now shows under the Waitlist App name in the sidebar; click it any time to see what is new.
v3.4

See your reservations on a calendar

Added
  • Reservations calendar — your reservations now have a calendar view alongside the list. Switch between month, week, and day, jump to today or page through dates, and see a count on every day that has bookings. Tap a day to see everyone scheduled, then open any reservation. Available in both the free app and the Pro dashboard — look for the list / calendar toggle in your reservations view.
v3.3

A free online plan — register and send guests a live link

Added
  • Starter — a new free online plan — register for free (no credit card) and your queue goes online: send each guest a private link to watch their place in line, let walk-ups add themselves by scanning a QR code, and sync your line across your devices and team. Up to 250 guests a week. Tap Register for free on the pricing page or sign-up screen to get started.
  • Upgrade to Pro yourself, any time — when you outgrow the free plan, upgrade to Pro right from your dashboard for unlimited guests and ad-free, white-label tracking pages. No card to start on Starter — you only add one when you upgrade.
Changed
  • A clearer pricing page — the plans now lay out the whole ladder — the offline Free app, the new online Starter plan, and Pro and up — with a side-by-side comparison of every feature.
v3.2

Run multiple queues from one account

Added
  • Multiple queues (Pro+ & Premium) — run separate waitlists for each chair, stylist, station, or location from one dashboard. Switch lines from the new menu at the top of the dashboard, and add more with ＋ New queue. Each line is fully its own — its own tracking links, display board, printer and branding settings, and menu + QR. Your main line is always included; Pro+ adds 3 more lines and Premium adds 10 (extra lines beyond that are $9.99/mo each). Rename or delete a line under Settings → Queue.
v3.1

Show your menu on the customer tracking page

Added
  • Customer menu + QR (Pro+) — add your food or services menu to the page where customers watch their place in line. Upload a PDF or link your own page, and customers get a “View menu” button right on their tracking page. You also get a printable QR code to put on tables, the counter, or your door — scanning it opens the same menu. Swap the PDF or link any time without reprinting the QR. Set it up under Settings → Menu.
v3.0

Run your queue as a team — and share a live view with customers

Added
  • Shared team access (Pro) — invite a host or front-desk helper to run your live queue from their own phone with a private link. They can add people, send notifications, seat, remove, bulk add, print, and manage reservations — but never see your billing, settings, or account. Create and retire links any time under Settings → Team access.
  • View-only share links (Pro) — send customers, or a back-of-house screen, a read-only link to watch the live queue and their status. Status labels adapt to your business type, and each link can be revoked individually.
  • More links when you need them — every paid plan includes 5 active share/editor links; add a 10-link pack for $19.99/month, as many as you need, and cancel any time.
Improved
  • Reservations now sync across your devices — bookings are saved to your account, so they appear everywhere you and your team sign in, not just the device where you entered them.
v2.9

A longer free trial, and Pro in your language

Added
  • The Pro app now speaks your language — the entire Pro experience (dashboard, settings, billing, and signup) is now fully translated into all nine supported languages: English, Spanish, Arabic, Portuguese, Hindi, Tamil, Chinese, German, and French. Right-to-left languages like Arabic render correctly throughout. Pick your language from the in-app language menu, or add ?lang=es to any Pro URL to preview it.
Improved
  • Your free trial is now 7 days (up from 3), giving you more time to set up your queue and see Pro in action. (Update, Aug 2026: paid plans now bill from day one — the free way to evaluate is the Starter plan, and one-time events use the Event Pass.)
v2.8

Managed SMS — buy a pack, we text your customers

Added
  • SMS notification packs (Pro+) — buy a $50 pack and we send the texts for you from our number when customers are added, notified, or seated. About 500 customers per pack, credits never expire, and there’s no Twilio account to set up. Turn it on under Dashboard → SMS Alerts. Prefer to run your own Twilio? That stays on Premium.
v2.7

Welcome customers the moment you add them

Added
  • "Notify when added" toggle — when you add a customer to the queue, the app now offers to send them a Welcome Message so they know they're on the list. On the free app it opens your own phone's SMS, WhatsApp, or email; Pro can also send it through managed notifications. Toggle it on or off and edit the message under Settings → Notification Templates.
  • "See how it works" walkthrough — first-time visitors to the free app get a quick guided demo of the add → notify → seat flow with sample customers, so the whole loop is clear at a glance.
v2.6

Public TV display, OBS overlay, and scan-to-join

Added
  • Public TV display board for Pro subscribers — full-screen "Now Serving / Up Next" for a venue TV, iPad, or streaming overlay. Off by default; opt in to mint a private URL.
  • Privacy modes — pick how customers appear on the public display: full name, first name + last initial, DMV-style ticket ID like "AB001", gaming handle, position only, or a custom template.
  • 5 color themes — Midnight, Sapphire, Crimson, Emerald, Sunset. Each designed for venue TVs and OBS overlays.
  • OBS streamer overlay mode — append ?overlay=1 to the display URL and drop into OBS as a Browser Source. Transparent background, dark glass cards over your scene, drop-shadow text for legibility over any video.
  • Customizable hero label — override "Now Serving" with "Now playing", "Up to bat", "Now cooking", "Now on stage", or whatever fits.
  • Scan-to-join QR overlay — show a "scan to join" QR code on the public display. Points at a new built-in join form at /q/{slug}/join, or any custom URL.
  • Join form builder — configure the public form's fields, labels, help text, and per-field required-ness. One custom field slot. Party size gets a configurable default.
  • Email verification — Pro+ feature. Require customers to confirm their email before they're added to the queue. Uses the managed email pipeline that ships with Pro+. Stops bots, drive-by submissions, and stream trolls.
  • Discord webhook — automatically post to a Discord channel when "Now Serving" advances. Built for community queues, gaming tournaments, and stream chat.
  • Audio chime — soft or loud two-tone bell when "Now Serving" advances. For venues with display audio.
  • Bulk add — paste a list or CSV to add many customers at once. Auto-detects tab vs comma + header row.
  • Pre-issued QR chit batches — print stacks of DMV-style numbered chits with QR codes. Walk-up customers scan to claim their position.
  • Embeddable display widget — drop a small JS snippet on your own website to show a live mini-board. CORS-gated by allowed domains.
  • Staff display URL — separate URL that bypasses privacy modes and shows real names + contact info for back-of-house monitors.
  • Premium MCP tools now cover the entire public-display surface — configure themes, identifier modes, form fields, email verification, and more from Claude in plain English.
v2.5

Run your waitlist with Claude

Added
  • New Claude integration page with copy-paste setup for Claude Desktop, Claude.ai, and Claude Code. Premium subscribers can now manage their queue in plain English.
  • Side-by-side comparison now covers Waitlist.me alongside Waitwhile.
Fixed
  • Additional bug fixes and polish across the site.
v2.4

See what Pro looks like

Added
  • New "Pro experience" section on the homepage — a phone-frame preview of what your customers see when they get a tracking link, plus example SMS, WhatsApp, and email message previews.

QT

Waitlist App assistant